Return Policy

Last updated September 20, 2024

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for store credit or an exchange. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, place the item securely in its original packaging, and mail your return to the following address:

Haley Reynolds Home
Attn: Returns
2206 Dayton Blvd.
Chattanooga, TN 37415
United States

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange.

EXCEPTIONS

The following items cannot be returned or exchanged:

• Art
• Jewelry
• Any Custom Order

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

Please Note

• Sale items are FINAL SALE and cannot be returned.
• Brides have 180 days from the day of their wedding to make exchanges. Brides may exchange product or receive store credit. Store credit cannot be used towards art, jewelry, or any custom goods.

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

+1-423-432-4756
info@haleyreynoldshome.com